Guest Relation m/w

Martin's Rentmeesterij in Bilzen is looking for a Guest Relation Officer (M/F/X)

This beautiful hotel with a wellness center is located in a magnificent 13th-century historic building, which has been expanded with a stunning contemporary wing. It opens onto a welcoming courtyard and vast wooded gardens, perfectly suited for hosting events.

The hotel's Akko restaurant is rated 13,5/20 by Gault & Millau and featured in many other renowned culinary guides.

Martin's Rentmeesterij: rooms and suites in a historic hotel
All rooms are decorated with luxurious materials and warm tones. The suites are located in the former steward’s house, where many authentic architectural elements have been preserved.

Are you our new colleague who will join our passionate team? Then don’t hesitate to contact us today!

The Role

• As Guest Relation Officer, you will be the first point of contact for our guests – a key and exciting position!
• Below is a summary of your responsibilities:
• Welcoming guests, handling check-in and check-out
• Providing guests with information about the hotel and the Limburg region
• Managing any guest complaints
• Fulfilling specific guest requests
• Handling bookings, verifications, and more

Your Profile

• Are you flexible, punctual, constructive, eager to learn, and detail-oriented?
• Are you motivated to go the extra mile for hotel guests?
• Do you want to grow within a prestigious Belgian hotel group?
• Do you enjoy delivering that "extra smile" together with your team?

Then you are the person we are looking for!

What We Offer

• You’ll be joining a reputable and people-oriented hotel group
• Our restaurant Akko is rated 13/20 in the Gault & Millau guide
• Work with a motivated and dynamic team in a high-quality, pleasant environment
• A permanent part-time contract (24 hours/week) with growth opportunities
• Work in either the morning shift (7 AM – 3 PM) or evening shift (3 PM – 11 PM)
• Plenty of development opportunities within Martin’s Rentmeesterij and the Martin’s Hotels group via internal and external training
• We offer an attractive salary package, including group insurance, hospitalization insurance, meal vouchers, eco vouchers, paid vacation, and a year-end bonus.
• Preferential rates in all Martin’s Hotels in Belgium
• Preferential rates in partner hotels worldwide through the Hotel Employee Rate program
• Access to a wide range of partner discounts via our central benefits platform
   

Would you like to apply?

Send your CV to the attention of
Bart De Wolf – General Manager
bart.dewolf@martinshotels.com 
Tel. +32 89 44 21 30