Posted on : 11/12/2025

Hourly rates : 38 hours per week

Type of contract : Permanent Contract

Language : Dutch, French, English

Martin's Hotels

Account Manager m/w

 

Martin’s Hotels, one of the most prestigious Belgian hotel groups, is looking for an Account Manager m/w.

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Are you looking for a new challenge as an Account Manager in the hotel business? 
Do you want to make a difference and contribute to the development of the group? 

If you are looking for an exciting position, where you will be able to unleash your inner entrepreneur skills and develop and perfect your presentation and negotiation skills, then you are on the right spot.
 

The fonction

The Account Manager creates a productive, motivating working environment, and interacts with other departments to promote the achievement of the qualitative and quantitative targets of the Martin’s group.

The Account Manager will put forward the different hotels located in Belgium, by strengthening and building successful long term customer relationship on multi segments. (Corporate, mice & leisure). Set and track sales account targets, aligned with company objectives. Suggest actions to improve sales performance and identify opportunities for growth.

Responsibilities:

Build long term relationships with corpo/mice/leisure accounts; 
Match customer needs with hotel needs;
Develop & maintain the production & relation;
Proactively seek information about corpo, mice & leisure accounts;
Deep analysis of the company – qualified research;
Prospecting defined in a Key Accounting planning based on the region;
Negotiation of « corporate contracts », business development & follow up of the bids and RFPs process;
Monthly follow up of the results per market;
Deliver/prospect new potential customers;
Update CRM with all relevant information for each account in terms of contacts, tasks, calls, meetings;
Participation to the global sales activities & attend fairs and meet with clients;
Weekly/monthly reporting of the global sales activities to execute the Account Planning & sales target.
 

Your profile 

Dutch is a must;
Other languages (English & French) are a benefit to the role;
Minimum of 3 years’ experience in the industry or equivalent;
Owning a robust address book & network is recommended;
Strong commitment to developing and delivering customer focused service;
Excellent communication and presentation skills in Business English, persuasive skills, decisiveness;
Ability to support change processes in his area of responsibility: personal willingness to embrace change in a dynamic working environment;
Time management & organizational skills is required;
Ability to analyse;
Willingness to travel.

What we offer 

Possibility to grow within the group;
Trainings;
Group & Hospital insurance;
Meal vouchers;
Company car;
Opportunity to work from home & in the different properties;
13th month.

 

How to apply?

Send your resume to  
Johan De Mooy – Director of Global Sales
jdm@martinshotels.com
tel. 02 655 03 97

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