Posted on : 03/05/2024

Hourly rates : 38 hours per week

Type of contract : Permanent Contract

Language : French, English, Dutch

Martin's Hotels

Account Manager

 

Martin’s Hotels, one of the most prestigious Belgian hotel groups, is looking for an Account Manager.

The key to Martin’s brand image is a great respect for heritage. Nearly every Martin’s hotel, villa, and restaurant has been built on sites with history
With roots set deep in the past, each of these hotels has its own character and a story to tell. They combine quietness and romanticism with modern facilities, unique atmosphere and authentic values, and a warm welcome from a motivated staff!

Are you looking for a new challenge as an Account Manager in the hotel business? Do you want to make a difference and contribute to the development of the group? 
If you are looking for an exciting position, where you will be able to unleash your inner entrepreneur skills and develop and perfect your presentation and negotiation skills, then you are on the right spot

About the job

The Account Manager creates a productive, motivating working environment, and interacts with other departments to promote the achievement of the qualitative and quantitative targets of the Martin’s group.

The Account Manager will put forward the different hotels located in Belgium, by strengthening and building successful long term customer relationship on multi segments. (Corporate, mice & leisure). Set and track sales account targets, aligned with company objectives. Suggest actions to improve sales performance and identify opportunities for growth.

Responsibilities

  • Build long term relationships with corpo/mice/leisure accounts 
  • Match customer needs with hotel needs
  • Develop & maintain the production & relation
  • Proactively seek information about corpo, mice & leisure accounts
  • Deep analysis of the company – qualified research
  • Prospecting defined in a Key Accounting planning based on the region
  • Negotiation of « corporate contracts », business development & follow up of the bids and RFPs process
  • Monthly follow up of the results per market
  • Deliver/prospect new potential customers
  • Update CRM with all relevant information for each account in terms of contacts, tasks, calls, meetings
  • Participation to the global sales activities & attend fairs and meet with clients.
  • Weekly/monthly reporting of the global sales activities to execute the Account Planning & sales target.

Your profile

  • Dutch is a must.
  • Other languages (English & French) are a benefit to the role
  • Minimum of 3 years’ experience in the industry or equivalent
  • Owning a robust address book & network is recommended
  • Strong commitment to developing and delivering customer focused service
  • Excellent communication and presentation skills in Business English, persuasive skills, decisiveness 
  • Ability to support change processes in his area of responsibility: personal willingness to embrace change in a dynamic working environment 
  • Time management & organizational skills is required
  • Ability to analyse
  • Willingness to travel

What we offer 

  • Possibility to grow within the group
  • Trainings
  • Group & Hospital insurance
  • Meal vouchers
  • Company car + tank card
  • Opportunity to work from home & in the different properties
  • 13th month
     

Would you like to apply?

Send your resume to
Johan De Mooy – Director of Global Sales
jdm@martinshotels.com

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